Privacy Policy

Last updated: January 22, 2026

1. Information We Collect

We collect the following types of information:

  • Personal information (name, email, phone number)
  • Account credentials
  • Payment information (processed securely through Paystack)
  • Service usage data
  • Device and browser information
  • IP address and location data

2. How We Use Your Information

Your information is used to:

  • Provide and improve our services
  • Process orders and payments
  • Communicate with you about your account and orders
  • Send promotional materials (with your consent)
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (e.g., payment processors)
  • Law enforcement or regulatory authorities when required by law
  • Business partners with your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our platform.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • Data portability

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our support system or email us at privacy@the-cociani.com.